Start-ups and many small businesses may act like consumers when it comes to financial matters. At the other end of the scale, large businesses engage financial professionals to use a wide range of products, domestically and internationally, to maximise financial performance.
Projects include:
Business banking customer satisfaction
Studies for a number of clients, the largest of which involves 3,000 telephone interviews each quarter and also tracks bank market share and switching, investigation of drivers of brand choice & switching. For more on Business banking customer satisfaction, please click here.
Access to Finance
A key issue we have investigated for a consortium headed by BIS (Dept for Business, Innovation & Skills), and subsequently for the Scottish Executive, involving a total of more than 3,000 interviews with businesses with up to 250 employees.
Business Omnibus
500 telephone interviews a month with business financial decision makers. A cost-effective way for PR and financial clients to understand the business mindset. For more information about the Business Omnibus, please click here.
Treasury services
Quantitative and qualitative studies of foreign exchange and hedging services, both satisfaction with current offerings and prescriptions for an ideal service.
To find out more, please contact one of the team.
