Visionary Insight - through dynamic market research

Research Services

Ruth Watts, as BDRC's Head of Advanced Analytics, will develop, customise and apply advanced statistical techniques to a variety of research studies. According to BDRC CEO, Dr Cris Tarrant, the appointment strengthens the company at a time of significant growth. ‘With Ruth’s appointment, our clients will not only continue to receive the most comprehensive analysis of their marketplace, they will also receive the in-depth intelligence necessary to achieve sustainable competitive advantage,’ he comments.

Within our chosen markets we co-ordinate a full range of research studies using the most appropriate data collection and analytic techniques to meet our clients’ objectives.

These include:

  • brand strategy
  • product positioning
  • measuring operational performance
  • market segmentation
  • brand tracking
  • customer satisfaction
  • new product development
  • trade-off analysis
  • pricing

We use a wide array of research methods, including quantitative, qualitative, mystery shopping, on-line and desk research. Proprietary techniques include Corporate Identity Matrix, BDRC Brand Health Model and ZMET (Zaltman Metaphor Elicitation Technique).

"With BDRC you know you are working with a ‘sound pair of hands’. They are always willing to suggest and discuss varying approaches, deliver their research to a high standard, on time and within budget."

Debbie Osborn
Customer Insights Manager
Halifax plc

ZMET Visionary Thinking